At HostsNix, your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe. We believe in being transparent and straightforward.
1. Who We Are
HostsNix (“we,” “us,” “our”) provides hosting panel software through a licensing model. This Privacy Policy covers our website (hostsnix.com), our licensing dashboard, and any interactions you have with us.
2. What We Collect
2.1 Information You Provide
- Account Details: Your name, email address, and chosen password
- Billing Information: Company name, billing address, and payment method (processed securely by our payment partner)
- Communications: Messages from support tickets, emails, or feedback you send us
2.2 Information Collected Automatically
- License Data: Server IP addresses and installation status (for license verification)
- Website Analytics: Pages you visit, browser type, and general location (country-level)
- Log Data: Basic access logs for security and troubleshooting
2.3 What We Don’t Collect
Because HostsNix is software you run on your own servers, we don’t have access to data stored on your servers, your customers’ information, or content hosted on your platforms.
3. How We Use Your Information
We use your data for license management, payment processing, customer support, software updates, and improving our product. All analytics are anonymized.
4. How We Protect Your Data
We take data security seriously and use industry-standard practices:
- Encryption: SSL/TLS for all data in transit; encrypted storage for sensitive data
- Access Controls: Role-based access with multi-factor authentication
- Regular Audits: Security assessments to identify and fix vulnerabilities
5. Information Sharing
We don’t sell or rent your personal information. We share data only with trusted partners who help us operate (payment processors, email delivery, analytics).
6. Your Rights
You have the right to:
- Access — Request a copy of your personal data
- Correct — Update any inaccurate information
- Delete — Ask us to remove your data (subject to legal requirements)
- Export — Receive your data in a portable format
- Opt Out — Unsubscribe from marketing emails at any time
To exercise any of these rights, email us at privacy@hostsnix.com. We’ll respond within 30 days.
7. Contact Us
Privacy Questions?
We’re happy to answer any questions about how we handle your data:
Privacy Team: privacy@hostsnix.com
General Support: support@hostsnix.com